Shipping & Delivery Information

Your items will be carefully picked, packaged, and posted within 3-4 business days. Honey Plum Studio is a one-woman team, so at busy times this may be a little longer. We'll add an announcement to our homepage if dispatch times are delayed.

All dispatch times are in addition to the delivery times, found below:

  • United Kingdom (inc. NI)

    Your new treasures will be posted to you via the below delivery methods:

    • £3.75 Standard Tracked - Typically 2 business days after dispatch, sent via Royal Mail
    • FREE Standard Tracked - When you spend £40 or more

  • USA

    We're working on opening up shipping to the USA where your import tariffs are included in the delivery cost you see at checkout, but we need a little more time. Follow us on instagram @HoneyPlumStudio and subscribe to our newsletter for more news.

  • European Union

    We're working on opening up shipping to the European Union. Follow us on instagram @HoneyPlumStudio and subscribe to our newsletter for more news.

  • Rest of the World

    Your new treasures will be posted to you via the below delivery method:

    • £14 International Tracked - 5 to 7 business days after dispatch

    We do not ship to Israel at this time.

Returns Information

If an item doesn't meet your expectations, you have 14 days from your delivery date to contact us about the issue and let us know that you'd like to return the item/s.

We'll then give you our returns address, from which point you have a further 14 days to send the item/s back to us. For example if you request the return on the 1st of the month, you would need to post it by the 15th.

We're unable to offer free returns, and you must use a tracked shipping option for your return. Please save the proof of postage just in case we need it.

Once we've received your return the item/s will be inspected to ensure they are in resaleable condition. If they are, your refund will be processed within 5 business days (some banks may take longer to process).
If the items are in an unacceptable condition I retain the right to refuse a refund.

  • Return Packaging

    I recommend repacking your order in its original packaging and sealing the parcel well. If you no longer have the packaging, just ensure it's watertight and can't be bent in the post.

  • Order Arrived Damaged

    In the event that your order arrives damaged, we'll just need some photos from you to show our shipping provider. Get in touch to discuss options regarding refunds or redelivery!